…unless you happen to read through pages 43-44 of the Postwatch Annual Report 2005/6, you’ll have no idea that the self-appointed (but certainly not self-financing) consumer champion spent £200,000 obtaining a judicial review of a Postcomm (that’s the regulator, by the way) decision; or that during this financial year they anticipate a potential £700,000 bill from legal action involving Royal Mail. Corporate lawyers get distastefully rich while different parts of the sclerotic state sue the arse off each other. Nor would you know that since Postwatch is funded on a fee per complaint basis, a shortfall of £870,000 caused by a drop in customer complaints is expected to be made up by the DTI. When service improves, it costs us more…

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